Shipping policy
Last updated: February 2, 2026
Shipping Locations
We currently ship within the United States only. We do not offer international shipping at this time.
Order Processing Time
All products are custom-made to order. Orders are typically processed within 1–3 business days before being shipped.
Please note that processing time does not include shipping time. Business days do not include weekends or public holidays.
Shipping Carriers
We ship orders using USPS and UPS.
Shipping Methods & Delivery Time
Available shipping options and estimated delivery times are shown at checkout and may include:
- Economy Shipping: typically 5–8 business days
- Standard Shipping: typically 3–4 business days
Delivery times are estimates and are not guaranteed. Delays may occur due to carrier issues, weather, or other factors outside our control.
Shipping Rates
Shipping costs are calculated using flat rates based on your order and will be displayed at checkout before you complete your purchase.
- Free Economy Shipping on orders $50.00 and up
- Economy Shipping (0–5 lb): $4.90
- Economy Shipping (5–70 lb): $19.90
- Standard Shipping (0–1 lb): $6.90
- Standard Shipping (1–5 lb): $9.90
Order Tracking
Once your order has shipped, you will receive a shipping confirmation email with tracking information.
Shipping Address Responsibility
Please make sure your shipping address is correct at checkout. We are not responsible for orders shipped to an incorrect address provided by the customer.
Lost or Delayed Packages
Once your order has been handed over to the shipping carrier, we are not responsible for delays, loss, or damage caused by the carrier. If your package is delayed or missing, please contact the carrier first. You may also contact us and we will do our best to assist.
Contact Us
If you have any questions about shipping, please contact us at:
Email: info@magnetlove.co
Instagram/TikTok: @magnetloveco